DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

SERVICE VISIT

Absolutely the worst service department I have ever dealt with. Never have any loaners. Never return calls. Nerver calls when part has arrived. Went in for service, was going to be charged full price until I with. Never have any loaners. Never return calls. Nerver calls when part has arrived. Went in for service, was going to be charged full price until I mentioned a coupon I'd seen online. It's not just one service adviser. Great service starts at the top, so does abysmal service.Sales is whats keeping me coming back. Ms. Iyana Garcia is the best...5 cars and counting More

SALES VISIT - USED

I recently purchased a 2023 Mercedes CLA 250 from Bob, and I couldn’t be more thrilled with the experience. Bob’s professionalism and knowledge made the entire process smooth and enjoyable. He was incredi and I couldn’t be more thrilled with the experience. Bob’s professionalism and knowledge made the entire process smooth and enjoyable. He was incredibly attentive to my needs, patiently answering all my questions and ensuring I was well-informed about every detail of the car. His friendly demeanor and genuine passion for helping customers truly set him apart. I highly recommend Bob to anyone in the market for a new vehicle. He made what can often be a stressful experience into a pleasant and memorable one. Thank you, Bob, for your exceptional service and for helping me drive away in my dream car! More

Jul 10, 2024 -

SALES VISIT - NEW

This is the second new car that I have purchased from Mercedes Benz of Athens. Because the excellent service that I received on the first car purchase, service and maintenance, etc., there was no questio Mercedes Benz of Athens. Because the excellent service that I received on the first car purchase, service and maintenance, etc., there was no question of where I would go to find my new car. This time, I had the opportunity to work with Herman and his level of service blew me away! He took time to listen to what I was looking for, made great recommendations as we walked through all the details, and then helped me build my dream car. The car had to be built in Germany and throughout the building process, he kept me fully updated. He did the same when the car was shipped. When my car arrived, he made the experience incredibly meaningful. He also took the time to show me how everything worked. His level of service is simply outstanding. I would highly recommend coming to this dealership for your next car and asking for Herman, because you definitely want him to be the one to help you. More

Jun 27, 2024 -

SALES VISIT - NEW

Herman was very helpful in my car buying decision. He explained all the features and was very attentive and took mental notes on what i liked. He kept me informed of the delivery process and on the da He explained all the features and was very attentive and took mental notes on what i liked. He kept me informed of the delivery process and on the day i picked up my car, he was just as excited as i was! I would recommend Herman to anyone! More

Jun 27, 2024 -

SALES VISIT - USED

Mercedes Benz of Athens's team went above and beyond ensuring I had the best car buying experience possible! From the moment I walked in, I was treated like royalty. The process was easy and exciting. H ensuring I had the best car buying experience possible! From the moment I walked in, I was treated like royalty. The process was easy and exciting. Huge shout out to Jacob, Curtis, Pamela, and the rest of the team for helping me get my dream car. I would definitely recommend them to anyone in the market, and I’ll for sure be back in the future if the need arises! More

Jun 27, 2024 -

SALES VISIT - NEW

Thank you John for yet another seamless purchase! I appreciate your dedication in finding me the exact car I wanted, though not an easy task!! The car was EXACTLY as I described, delivered within I appreciate your dedication in finding me the exact car I wanted, though not an easy task!! The car was EXACTLY as I described, delivered within a week, and practically drove itself home!!Thank you for all you do for us. More

Jun 27, 2024 -

SALES VISIT - USED

We had an excellent experience with Robert. He was knowledgeable, professional, and made the car-buying process smooth and enjoyable. Everyone was helpful and very courteous. He was knowledgeable, professional, and made the car-buying process smooth and enjoyable. Everyone was helpful and very courteous. More

Jun 27, 2024 -

SALES VISIT - NEW

Thank you so very much Michael! You were absolutely amazing, thoroughly informative, knowledgeable, and excellent the entire experience! I'm enjoying my 2024 GLE350 greatly! We are You were absolutely amazing, thoroughly informative, knowledgeable, and excellent the entire experience! I'm enjoying my 2024 GLE350 greatly! We are very grateful and thankful for your leadership on this purchase. Thank you for extending your support and assistance to us. Again, thank you for the amazing experience at Mercedes Benz of Athens! More

May 22, 2024 -

SALES VISIT - USED

Everyone I encountered in the sales department was so wonderful and attentive. Michael Hibbert was an absolute joy to purchase my car from. He really understood and implemented all my needs for a vehic wonderful and attentive. Michael Hibbert was an absolute joy to purchase my car from. He really understood and implemented all my needs for a vehicle. What started out for me as a daunting chore, he turned into a delightful endeavor. He even called to ask how the ride home was for me and that I made it home safe! I know he will always be my first call for any future car purchases! Thank you Mercedes Benz of Athens, and my new friend Michael Hibbert!! More

May 20, 2024 -

SALES VISIT - NEW

My wife and I have been exceptionally pleased with all the aspects of this dealership. I own a retail service company so I know a little bit about customer service and the guys at Mercedes Benz of Athens the aspects of this dealership. I own a retail service company so I know a little bit about customer service and the guys at Mercedes Benz of Athens certainly hit the mark. More

May 15, 2024 -