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DescriptionAt Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it.Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all.
Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.
Be a part of a team transforming lives and supporting dreams every day!RequirementsThe In-Clinic Surgical Coordinator will be responsible for the following job responsibilities:
Greet the patient in the lobby & invite them to the consultation room
Provide the patient with instructions on prepping for the assessment
Debrief the doctor on patient medical history & important notes (for consults with Doctor)
Take notes as the doctor assesses the patient for their procedure of interest
Return to the room & invite the patient to an office to discuss pricing (educate the patient on next steps, i.e., paying a booking fee/ reserve a surgery date
Walk the patient out to the lobby, thanking them for their visit
Return to the consult room to properly clean & restock (as needed)
Interact with prospective patients in an effort to schedule them for in-clinic or virtual consultations
Close sales (collect 10% booking fee) by building rapport with potential clients and overcome objections
Create invoices and ensure the patient’s medical form in the patient’s portal has been signed, completed, and uploaded before the end of the pay-period
Communicate with prospective patients via text, email or over the phone
Follow our lead journey process
Focus on quantity: reach a target number of conversations on a daily basis
Focus on quality: have meaningful conversations with prospective patients and book them for consultations/ surgery
Answer warm calls from our CSS team
Assist with the intake of patients and schedule surgeries as needed
Provide accurate pricing estimates
Assist in any administrative sales tasks as needed (i.e., patient financing, pre- and post-procedure forms, etc.)
Assist in consultations (virtual or in-clinic) as needed or instructed
Educate patients on the procedures, what it entails, what labs/clearances are required based on their age and medical history, etc.
Explain the process of booking to each patient and what to expect after booking since there are multiple departments working together
Education & Experience
High School Diploma or GED
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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Introduction: My name is Frankie Dare, I am a funny, beautiful, proud, fair, pleasant, cheerful, enthusiastic person who loves writing and wants to share my knowledge and understanding with you.
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